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Billing and privacy

What data Fallax keeps

What is stored about your employees, what never is, and how long it is kept.

Written By Ignace

Last updated 21 days ago

Fallax is built to measure behaviour without collecting more than it needs. This is a summary. The privacy policy and data processing agreement are the full versions.

What we store about your people

  • Email, name, department, job title and audience membership.

  • For each simulation: what happened and when (sent, opened, clicked, submitted, reported), with the IP address and browser that did it.

  • For a landing page submission: which fields were filled in.

  • If App discovery is on: which apps people use.

  • For a report mailbox: the sender, subject and time of each report, and whether it matched a simulation.

What we never collect

  • Anything people type into a landing page.

  • The contents of their mailboxes, apart from the one report mailbox you choose. Even there, message bodies are scanned in memory and not stored.

  • Special-category data such as health or beliefs.

  • Advertising profiles, or analytics on the pages employees see.

How long we keep it

Data

Kept

Workspace data and the event log

For the life of the workspace, deleted within 30 days after it ends

People

Until you delete them

App discovery

A rolling 30 days, deleted straight away when you turn it off

Backups

Up to 30 days

Invoices

10 years, as required by Belgian law

Support conversations

24 months

Deleting data

  • One person: delete them from People. This also removes their history. To keep the history but stop testing them, exclude or archive them instead.

  • App discovery: turn it off.

  • Report mailbox: remove it under Settings → Integrations.

  • Everything: delete the workspace under Settings → General → Danger zone.

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